By phone
For immediate access to information on road and traffic conditions or to report an incident, please contact us via the traffic and travel information hotline by calling 13 19 40.
Alternatively, you can contact the RACQ road conditions hotline on 1300 130 595 for access to information on traffic conditions due to wet weather and/or major road incidents across the state.
By email (for non-urgent enquiries)
Any enquiries and/or feedback from the public is always welcome, as this helps to ensure the 131940 traffic and travel information website is as responsive as possible to the needs of road users and travellers.
To provide feedback or to make an enquiry (non urgent) relating to the website, please email the team at 131940 Enquiry email box.
Please note that this mailbox is not an automated service, responses are actioned during office hours (8.00am to 4.00pm Monday to Friday AEST) excluding public holidays. If you require immediate access to information on road and traffic conditions or would like to report an incident, please contact the 13 19 40 hotline.